🔬 General Information

What are peptides?

Peptides are short chains of amino acids linked by peptide bonds. They act as signaling molecules in the body, instructing cells to perform specific functions. For research purposes, synthesized peptides allow scientists to study these cellular pathways in controlled environments.

Are these products for human consumption?

No. All products sold on SynthWellness.org are intended strictly for in-vitro laboratory research use only. They are not medicines, food additives, or supplements, and are not intended for human or animal consumption.

How should I store my peptides?

To maintain stability, lyophilized (freeze-dried) peptides should be stored in a cool, dark place. For long-term storage, we recommend a freezer at $-20$°C. Once reconstituted, peptides are generally much less stable and should be kept refrigerated at $2$°C to $8$°C and used promptly.

🧪 Quality & Purity

How do I know your products are pure?

Quality is our priority. Every batch undergoes rigorous testing via HPLC (High-Performance Liquid Chromatography) and MS (Mass Spectrometry) to verify both identity and purity.

Can I see the Lab Results (COA)?

Absolutely. We believe in transparency. You can find the Certificate of Analysis (COA) for each batch directly on the product page or by scanning the QR code on your product vial.

📦 Shipping & Orders

How long does shipping take?

  • Processing: 1–2 business days.

  • Domestic Shipping: Usually 3–5 business days.

  • International Shipping: Varies by location, typically 7–14 business days.

Do you ship discreetly?

Yes. All orders are shipped in secure, plain packaging to ensure the privacy and safety of your research materials.

What is your return policy?

Due to the sensitive nature of laboratory research chemicals, we cannot accept returns once a product has left our climate-controlled facility. However, if your order is damaged during transit, please contact us within 48 hours for a replacement.

💳 Payments

What payment methods do you accept?

We currently accept various secure payment options, including major Credit Cards and select Cryptocurrencies (Bitcoin/Ethereum) for added privacy and faster processing.

Why was my credit card declined?

If your transaction didn’t go through, it is often due to a mismatch between your billing address and the address on file with your bank. Please ensure all details are identical, or contact your bank to authorize the transaction.

⚠️ Safety & Compliance

Disclaimer: SynthWellness.org does not provide medical advice or instructions on how to use these products outside of a laboratory setting. Any communication suggesting human application will result in a canceled order and a permanent ban from our store.