Privacy Policy

Who We Are

At Synth Wellness, we are dedicated to protecting your privacy. We make a simple pledge: all of your information will never be shared with any third party for marketing or other purposes. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.synthwellness.org) and interact with our services, including our email and SMS communications powered by Klayivo.

1. Information We Collect

Personal Information You Provide

When you interact with our website or contact us, we may collect the following:

•  Name
•  Email address
•  Phone number

Other information you may choose to provide via forms, surveys, or other communications

Automatically Collected Information
When you visit our website, we may also automatically collect certain information, including:

•  Browser and device information
•  IP address
• Usage data (such as pages visited and links clicked)
• Cookies and tracking technologies (more details below)

2. How We Use Your Information

We collect your personal information to:

Operate and improve our website: To ensure optimal functionality, user experience, and performance.
Communicate with you: To respond to inquiries, provide customer support, and send important updates, including email and SMS communications via Klayivo.
Analyze usage: To understand user behavior and improve our services.
Please note: In keeping with our simple pledge, we do not sell, rent, or share your personal information with any third party for marketing purposes.

3. Third-Party Services

To support our business operations and communication efforts, we use trusted third-party services that adhere to strict privacy standards:
Klayivo (Email & SMS Communication):
We use Klayivo to manage and send email and SMS communications. By providing your contact details, you consent to receive communications through Klayivo. These communications are strictly for transactional, informational, or support purposes. Klayivo is bound by confidentiality agreements and its own privacy policies.
Website Hosting & Analytics:
Our website may utilize third-party hosting and analytics services to enhance user experience. Any data collected by these services is used solely for improving our website functionality and is not sold or shared for marketing purposes.

4. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

5. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

7. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no online system can guarantee 100% security. We encourage you to take precautions when sharing personal data online.

Visitor comments may be checked through an automated spam detection service

9. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:
Enhance user experience: By remembering your preferences and settings.
Analyze site performance: To understand how our website is used and to help us improve our services.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the Effective Date at the top of this page and post the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Synth Wellness
Email: support @/ synthwellness.org
Phone:
Address: